Renpho Scale

Discover how to set up your Renpho scale and learn more from our Renpho Scale Frequently asked Questions

• Where can I find the body circumference page?
• How do I connect the scale to app?
• How do I get started with my digital smart scale?
• Do you have a tutorial to help download and navigate the renpho app?
• Why does the scale not detect body fat and other data?
• What should I do if the scale displays something unusual (EEr/Lo)?
• How do I switch between units (i.e. lb to kg) on the scale display?
• How do I get an accurate weight?
• How to delete a scale user under my account?
• Does the scale support multiple users?
• How do I delete a measurement?
• Why are my body composition numbers different from the ones I see at my gym, doctor, etc.?
• How do I change my password in the renpho app?
• Who should use Athlete Mode?
• Why is Athlete Mode necessary in a Body Fat Scale?
• What is the weight accuracy of my scale?
• If I forgot my password, how do I get my password back?
• How does the scale measure my body fat and other body composition metrics?
• Why do I need to turn on GPS for Android phones?
• How do I trust that my data is secured?
• How do I connect to the Fitbit App?
• How do I connect to the Apple Watch?
• Why has my scale stopped working?
• How to turn on/off Athlete mode?
• My scale displays a non-zero number when there is nothing on it. I can't make it display 0.00. How can I reset?
• How do I reset the scale?
• Please explain the difference between body fat, subcutaneous fat and visceral fat
• What is a good number for visceral fat?
• What does BMR stand for and what should the healthy number be?
• How do you know the right goal for your weight and fat?
• How do I change my age, gender, or height?